Lake Norman TNT, LLC Mooresville NC Iredell County - CONSUMER TERMS

CONSUMER TERMS

as of 09.02.26

By scheduling, requesting, purchasing, or utilizing any service provided by Lake Norman TNT, LLC, the customer acknowledges and agrees to the following terms and conditions:

APPOINTMENTS

Appointments are scheduled based upon availability and are not guaranteed until confirmed by Lake Norman TNT, LLC. Customers are responsible for ensuring they are available at the scheduled date, time, and location.

IDENTIFICATION REQUIREMENTS

Valid government-issued photo identification may be required for certain services, including but not limited to notarizations, fingerprinting services, and identity verification assignments. Failure to provide proper identification may result in cancellation of the appointment and applicable fees.

DEPOSITS AND PREPAYMENT

Certain services may require a non-refundable deposit or payment in advance. Deposits compensate for scheduling, administrative preparation, document review, travel planning, and reservation of appointment time. Once a service is scheduled, deposits are non-refundable.

CANCELLATIONS AND RESCHEDULING
Customers must notify Lake Norman TNT, LLC as soon as possible if an appointment must be canceled or rescheduled. Cancellation, rescheduling, travel, administrative, or other applicable fees may be assessed based on the circumstances of the assignment.

NO-SHOWS AND CUSTOMER UNAVAILABILITY
If a customer or signer fails to appear, is unavailable, refuses service, lacks required identification or documentation, or otherwise prevents completion of the assignment, applicable fees may be charged.

TRAVEL AND MOBILE SERVICES
Mobile services may include travel fees based upon distance, travel time, location, tolls, parking expenses, or other special access requirements. Additional fees may apply for appointments outside normal service areas or business hours.

CUSTOMER RESPONSIBILITIES

Customers are responsible for providing complete, accurate, and timely information necessary to perform the requested service. Lake Norman TNT, LLC shall not be responsible for delays, failed assignments, rejected documents, or additional costs resulting from inaccurate or incomplete information provided by the customer.

NO LEGAL ADVICE
Lake Norman TNT, LLC is not a law firm and does not provide legal advice, legal opinions, or legal representation. Customers seeking legal guidance should consult a licensed attorney.

SERVICE FEES
Fees are earned upon performance of the requested service, travel to the service location, attempted completion of the assignment, or commencement of work, depending upon the nature of the service requested.

ADDITIONAL FEES
Additional charges may apply for services, including, but not limited to:
• Rush or expedited requests • Same-day or after-hours appointments • Weekend or holiday appointments • Additional service attempts • Excessive waiting time • Printing and document handling • Research or skip tracing • Mileage beyond standard service areas • Parking and tolls • Address changes after assignment acceptance.

LIMITATION OF LIABILITY
Lake Norman TNT, LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from services provided. Any liability shall be limited to the amount paid for the specific service giving rise to the claim.

RIGHT TO REFUSE SERVICE

Lake Norman TNT, LLC reserves the right to refuse, discontinue, or cancel services when required by law, when proper identification cannot be verified, when fraud is suspected, when unsafe conditions exist, or when circumstances prevent lawful or professional completion of the assignment.

ACCEPTANCE OF TERMS
Scheduling, requesting, paying for, or utilizing any service provided by Lake Norman TNT, LLC constitutes acceptance of these policies and terms.