PRIVACY POLICY
Lake Norman TNT, LLC
SOS: North Carolina
Effective Date: 03.19.2025
Last Updated: 02.12.2026
1. INTRODUCTION
Lake Norman TNT, LLC (“Company,” “we,” “us,” or “our”) is a North Carolina limited liability company providing mobile notary services, general notary services, document signing services, and related administrative services (collectively, the “Services”).
We are committed to protecting personal information in accordance with applicable North Carolina and federal laws while limiting our liability to the fullest extent permitted by law.
This Privacy Policy explains:
• What information we collect
• How and why we collect it
• How it is used and protected
• How long it is retained
• What happens to data after services are completed
• Our legal compliance obligations
• Limitations of liability
By requesting or using our Services or accessing our website, you agree to the terms of this Privacy Policy.
2. LEGAL COMPLIANCE POSITIONING
Lake Norman TNT, LLC operates in compliance with:
• North Carolina General Statutes Chapter 10B (Notary Public Act)
• Applicable federal identification and fraud-prevention laws
• Recordkeeping requirements mandated by North Carolina law
• Applicable consumer protection and privacy regulations
Nothing in this Privacy Policy shall be interpreted as expanding our legal duties beyond those required by law.
3. INFORMATION WE COLLECT
We collect only information reasonably necessary to:
• Verify identity
• Perform lawful notarial acts
• Comply with statutory recordkeeping requirements
• Process payments
• Maintain internal business records
A. Personal Identification Information
May include:
• Full legal name
• Residential or business address
• Telephone number
• Email address
• Date of birth (when required for identification)
• Government-issued ID information (type, issuing authority, ID number, expiration date)
• Signature
• Thumbprint (if required or voluntarily provided)
• Document details as required by notary journal laws
B. Service-Related Information
• Appointment details
• Type of notarization requested
• Document description (not document contents unless legally required)
• Payment transaction details
C. Technical & Website Data
If applicable:
• IP address
• Browser type
• Device type
• Cookies and analytics data
We do not intentionally collect more information than necessary to lawfully perform Services.
4. PURPOSE OF DATA COLLECTION
Your information is used strictly for legitimate business purposes, including:
• Identity verification
• Fraud prevention
• Completion of notarial certificates
• Maintaining required notary journals
• Compliance with subpoenas or lawful requests
• Internal recordkeeping
• Payment processing
• Service confirmation and communication
We do not sell, rent, or trade personal data.
5. IDENTITY VERIFICATION & FRAUD PREVENTION
As required under North Carolina law, we verify identity using satisfactory evidence.
You acknowledge and agree that:
• We are entitled to rely on the authenticity of identification presented.
• We are not forensic document examiners.
• We are not liable if a person presents fraudulent identification that appears valid on its face.
• We reserve the right to refuse service at our sole discretion if identity cannot be verified.
Any attempt to impersonate another individual, use fraudulent identification, or engage in illegal activity may be reported to law enforcement.
6. CONFIDENTIALITY OF DOCUMENTS
We maintain strict professional confidentiality.
However:
• We do not review documents for legal sufficiency.
• We do not provide legal advice.
• We are not responsible for document accuracy, legality, completeness, or enforceability.
• Clients are solely responsible for the contents of documents presented for notarization.
We only verify identity and witness signatures as permitted by law.
7. DATA RETENTION & WHAT HAPPENS AFTER YOUR REQUEST IS CLOSED
A. Notary Journal Records
North Carolina law requires retention of
notarial records for the legally mandated period. These records:
• Are securely stored
• Are not destroyed before the legally required retention period
• May be disclosed only as required by law
B. General Business Records
Non-statutory records (emails, scheduling logs, invoices, etc.) may be retained for:
• Accounting compliance
• Tax reporting
• Legal protection
• Business documentation
C. Post-Service Data Handling
After a service request is completed:
• We do not retain original client documents unless required by law.
• Copies of documents are not stored unless necessary for compliance or protection against disputes.
• Administrative records may be archived securely.
• Data no longer needed may be securely destroyed at our discretion.
D. Secure Disposal
When records are eligible for destruction, they are destroyed using commercially reasonable secure methods, including shredding or secure electronic deletion.
8. DATA SECURITY
We implement reasonable administrative, physical, and technical safeguards including:
• Secure storage of physical journals
• Password-protected electronic devices
• Restricted access to records
• Encryption when commercially reasonable
However:
No system is 100% secure.
You acknowledge that:
• Electronic communications carry inherent risks.
• Data breaches may occur despite reasonable safeguards.
• We are not liable for unauthorized access beyond our reasonable control.
9. DATA LOSS, BREACHES & FORCE MAJEURE
To the fullest extent permitted by law:
Lake Norman TNT, LLC shall not be liable for:
• Cyberattacks
• Data breaches beyond reasonable control
• Theft
• Natural disasters
• System failures
• Third-party service provider failures
• Acts of God
• Government actions
• Civil unrest
In the event of a legally reportable breach, we will comply with applicable North Carolina notification laws.
10. PAYMENT PROCESSING
Payments are processed through third-party providers.
We:
• Do not store full credit card numbers
• Are not responsible for third-party processor security failures
• Are not liable for financial institution errors
Payment disputes must be addressed through proper legal channels.
11. THIRD-PARTY DISCLOSURE
We may disclose information only when:
• Required by court order or subpoena
• Required by law enforcement
• Required by North Carolina notary regulations
• Necessary to defend against legal claims
• Necessary to collect unpaid fees
We do not voluntarily disclose client information for marketing purposes.
12. LIMITATION OF LIABILITY
To the fullest extent permitted under North Carolina law:
• Services are provided “AS IS” without warranties of any kind.
• We disclaim all implied warranties including merchantability and fitness for a particular purpose.
• We are not liable for indirect, incidental, special, punitive, or consequential damages.
• Our total liability for any claim shall not exceed the total fee paid for the specific service at issue.
Nothing herein limits liability where such limitation is prohibited by law.
13. CLIENT RESPONSIBILITIES
Clients agree that:
• All information provided is truthful and accurate.
• They are signing documents willingly and knowingly.
• They understand the contents of documents they sign.
• They are not under duress.
Clients agree to indemnify and hold harmless Lake Norman TNT, LLC from claims arising out of:
• Fraudulent acts
• False identification
• Misrepresentation
• Illegal use of notarized documents
• Document errors created by the client
14. NO LEGAL ADVICE DISCLAIMER
Lake Norman TNT, LLC and its representatives:
• Are not attorneys
• Do not provide legal advice
• Do not draft legal documents unless permitted by law
Clients are advised to consult a licensed attorney for legal advice.
15. DISPUTE RESOLUTION & GOVERNING LAW
This Privacy Policy shall be governed by the laws of the State of North Carolina.
Any disputes shall be brought exclusively in a court of competent jurisdiction located in North Carolina. If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.
16. WEBSITE COOKIES & TRACKING (IF APPLICABLE)
Our website may use cookies to:
• Improve user experience
• Analyze website traffic
• Maintain session integrity
Users may disable cookies via browser settings.
17. CHILDREN’S PRIVACY
Our Services are not directed toward individuals under 18 unless legally permitted. We do not knowingly collect data from minors outside lawful notarial requirements.
18. POLICY UPDATES
We reserve the right to modify this Privacy Policy at any time. Continued use of our Services constitutes acceptance of any revisions.
19. CONTACT INFORMATION
Lake Norman TNT, LLC
Mooresville, North Carolina
Phone: 704.230.0536
Email: customerservice@lakenormantnt.com